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Unhappy with university

My husband started a course last year, with the knowledge that this course would be for two years. We also have a budget. We have now been told, halfway through the course, that they are going to increase this course by another year and are also increasing the fees. We have been in contact with them about this, but don't seem to be having any luck. This will cause a lot of problems for us, especially time-wise. We chose this course because it could be done within two years. Please could you help us, who can we raise our grievances with?
Answered by Alison Patterson
If it is a UK HEI course you should make a formal complaint through the university’s procedures and if that is unsatisfactory you can go to the Office of the Independent Adjudicator (www.oiahe.org.uk).

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