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Business Improvement MSc

Ulster University

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Course options

  • Qualification

    MSc - Master of Science

  • Location

    Belfast Campus

  • Study mode

    Part time

  • Start date

    13-SEP-21

  • Duration

    3 years

Course summary

The part-time MSc Business Improvement course equips managers with the knowledge and skills required to better examine their processes and procedures in order to effect strategic improvements and change. This results in organisations which are more efficient and effective. The programme has kept pace with new innovations and developments in the area of business improvement and has supported businesses with continuous improvement. The concept of business improvement originated in the domain of manufacturing and tradable services. However, perhaps as a result of the intellectual force of new public management and the Review of Public Administration (2002) in Northern Ireland, the concept of business improvement now permeates all aspects of economic activity across the private, public and voluntary sectors. Indeed, job titles such as Director of Improvement and Business Improvement Manager are becoming more apparent across a range of public service departments. The course is recognised and accredited by ICIPS - the Institute of Continuous Improvement in Public Services, although it is not limited to those in the public sector. The course recognises a need for organisations and their managers to become focused on operational performance outcomes. This requires management by process, the integration of quality management techniques and a commitment to continuous improvement. The course has been shaped and designed by leading academics and business leaders using the European Foundation Quality Model (EFQM) Excellence Model as its inspiration. The European Framework for Quality Management (EFQM, 2013) introduces fundamental concepts of excellence which are practitioner-focused. The framework encourages organisations to strive towards eight concepts of excellence, which can only be achieved by actually doing something about it. As such, it is a practical model which helps organisations to realise their potential. All modifications to these eight fundamental concepts of excellence, in addition to the new associated emphases, have been fully reflected in the module content for this course.

This course is primarily aimed at equipping students with skills to allow them to improve the operational performance of their organisation. The MSc Business Improvement course can lead individuals into more strategic or senior positions within their organisation or into more focused business improvement positions. Those who join the course are usually in positions where they can influence change in their respective organisations. Students are able to make an immediate impact as the assessment for each module requires the application of theory to practical organisational problems. This helps the student to make a real difference to the bottom line of the organisation. Students who have studied on the course over the last few years have included representatives from organisations such as Bombardier, BE Aerospace, Caterpillar, Ryobi, Citibank, HSC, NI Water, Translink, Veridian and other public sector organisations.

Tuition fees

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University information

Ulster University

  • University League Table

    60th

  • Campus address

    Ulster University, Cromore Road, Coleraine, Northern Ireland, BT52 1SA, Northern Ireland

Renowned for its warm welcome, Ulster recruits international students from over 100 countries across the globe and has over 200,000 alumni worldwide.
Ulster delivers a world-class UK university experience with the added benefit of being one of the UK's most affordable locations.
An international student experience team delivers a bespoke orientation programme and offers pastoral support to international students during their studies.

Subject rankings

  • Subject ranking

    46th out of 123 8

  • Entry standards

    / Max 209
    122 56%

    63rd

    5
  • Graduate prospects

    / Max 100
    60 60%

    98th

  • Student satisfaction

    / Max 5
    4.30 86%

    5th

    5

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