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Communication Issues in Health Care Settings Academic Credits

Staffordshire University

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Course options

  • Qualification

    Postgraduate Credits

  • Location

    Staffordshire University (Stoke-on-Trent Campus)

  • Study mode

    Part time

  • Start date


  • Duration

    3 months

Course summary

This module will explore issues surrounding communication as it impacts upon a variety of health care settings. The consequences of perceived deficits in this area will be examined for their influence on treatment compliance, regimen adherence, general recovery and adaptation to altered health states. In addition to communication's role in the fields of prevention, preparation and support, the module will examine how communication can act as a vehicle for assessment and devaluation of patients. Students will gain knowledge and skills to enable them to progress to working with a range of client groups across the lifespan including: death, dying and bereavement; children’s health and the role of the family in health and illness, the impact of hospitalisation on adults and children; decision making by patients; the ways that factors such as personality, health literacy and emotional intelligence may impact on communication; preparation for stressful medical procedures; and issues related to patient satisfaction.

Tuition fees

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University information

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Staffordshire University

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  • Campus address

    Staffordshire University, College Road, Stoke on Trent, ST4 2DE, England

New industry-standard e-sports and games design facilities at the main Stoke-on-Trent campus and London campus, Digital Institute London.
Guaranteed work placement opportunities with national and international employers.
Innovative teaching is delivered by research-active lecturers in friendly and supportive environments.

Subject rankings

  • Subject ranking

    53rd out of 97 6

  • Entry standards

    / Max 190
    106 53%


  • Graduate prospects

    / Max 100
    81 81%


  • Student satisfaction

    / Max 5
    3.81 76%



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