Hospitality Leadership in Universities and the Public Sector MA

Overview

This unique course is specifically for those supplying hospitality services to universities and public sector organisations such as hospitals, schools, colleges and prisons. Unlike most of the private sector caterers, these organisations have a loyal and long serving work force, and this degree is aimed at helping that workforce develop and grow their careers. We take as our philosophy that ‘catering is not an appendage but an integral part of an organisation’s product and culture and, therefore, has an important role to play in helping that organisation achieve its corporate goals and establish an effective working culture.’ Staff need to be engaged with the wider organisation, enabled and empowered to be entrepreneurial and creative and be on top of the latest trends in food and residential services. To this end, students will share their good practice and insights from their working environment with each other and undertake a comparative residential study visit. The hospitality industry is a demanding industry and the block system will permit students to be able to plan their work life one year in advance as the teaching dates have been confirmed for from January to December 2019.

Employability

This programme is designed to provide the critical thinking and knowledge acquisition for those people who wish to pursue a management career within the hospitality industry and more specifically within the public sector. The University Caterers Organisation will be sponsoring members’ employees who may hold junior management or supervisory positions with the intention of giving them the skills and abilities to, not only enhance the organisations that they work within, but also their own professional development. Many hospitality programmes focus primarily on the private sector, but this course focuses on the public sector. As hospitality becomes increasingly more important to the public sector the opportunities for employment are increasing as well and the intention of this programme is to equip you to progress within this sector of public service.

Professional links

The programme was developed in conjunction with The University Caterers Organisation. Consequently, the modules and content are tailored to people working within public organisations that have differing demands and requirements compared to the private sector. The involvement of The University Caterers Organisation in the delivery of this programme will help situate the academia used in the lecture rooms. Using the knowledge of this organisation and the contacts available to them, as well as drawing on the resources of London South Bank University, will ensure that the programme provides up-to-date and evolving data on the current state of play of Universities hospitality offerings.