Luxury Hospitality Management MA

University of West London

Overview

This Masters in hospitality management can help to launch your career in a highly lucrative and competitive market.

On this course we will help you to develop the knowledge, insight and skills to operate in a global business. Importantly, you will also gain the ability to design and manage a luxury hospitality brand.

You will study in London, one of the world’s most popular destinations for international tourists who expect a luxury travel experience. This enviable location will help you to gain exposure to the industry, supplement your learning and build contacts.

Course detail

This course combines a dedicated academic focus with a study of contemporary managerial and strategic issues. You will learn about the business environment in which luxury brands operate, the customer experience and reputation management in the digital world of luxury hospitality management.

To help you develop your advanced management skills, you will focus on the subtleties that separate businesses and services in the luxury hospitality sector today. This will allow you to develop a critical understanding of the operational, financial and cultural imperatives of luxury hospitality and the impact of changes in that environment at national and international levels.

You will address the opportunities and challenges involved in designing the customer experience within the luxury hospitality industry, focusing on the strategies that will help your future employer to achieve their goals.

You will also develop your ability to understand the broader demands of management at higher levels, including measuring and analysing the financial, social and environmental performance of the business.

Study & career progression

Your knowledge of international business strategy and brand management will be useful in a range of sectors. Once you graduate you could go on to work as an:

• brand manager
• hotel manager
• luxury travel adviser
• corporate communications consultant
• advertising account director
• PR consultant
• marketing manager.